What you'll do:

• Provide day-to-day support to clients, handling routine questions and straightforward inquiries in a timely and professional manner.

• Manage post-agreement client servicing, ensuring smooth administration throughout the loan lifecycle.

• Administer collateral documentation and coordinate related legal and internal documentation processes.

• Monitor overdue cases and proactively communicate with clients to ensure timely resolution.

• Oversee and monitor the performance of the loan portfolio, identifying potential risks or irregularities.

• Contribute to process improvement initiatives to enhance operational efficiency and client experience.

What are we looking for:

• Strong communication skills (written and verbal)

• Proficiency in Lithuanian

• Fluent Lithuanian language skills

• Responsibility and attention to details

• Ability to work with documents and systems

• Logical thinking and the ability to handle day-to-day situations

• Experience in client service or administrative work would be considered as a benefit 

Salary: From 1500 Eur/gross; final decision will depend on qualifications and experiences.